The Federal Government has sought to increase protection for consumers by amending the Competition and Consumer Regulations 2010 (Cth) introducing mandatory text for warranties against defects for services. From June 2019 any business that provides services or goods and services must amend their warranty documentation to comply with the recent amendments of the Act that specifically lay out the guarantees that cannot be excluded under Australian Consumer Law. While exceptions may apply, it is an offence to provide a consumer warranty that fails to comply with the prescribed regulations.

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